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New and improved credentialing portal is here
Network dentists have asked for an improved credentialing experience, and we’re excited to announce that upgraded experience has arrived.
Delta Dental of Ohio’s new online self-service portal for provider credentialing, The Provider Application & Credentialing Toolkit (PACT) is now live.
GET STARTED HERE: Go to PACT
PACT replaces AppCentral as Delta Dental’s new credentialing platform and will allow providers to create an account, initiate an application, and complete the credentialing process all within PACT’s online portal.
Improved Credentialing Experience
PACT offers a seamless self-service credentialing experience for providers. Providers can easily manage applications within the PACT dashboard with an intuitive user interface that ensures accurate information is being recorded. Reactive questions and clear instructions streamline the credentialing workflow for dentists and administrators alike.
If additional information is needed after submission, providers will receive an email linking them back to PACT, where clear comments and instructions for further edits will be displayed. A provider’s existing application can be easily corrected and resubmitted to seamlessly resume the credentialing process.
With PACT’s upload capabilities, users can easily attach files such as certificates, state licenses, or other required documents to supplement the credentialing application.
Agreements can be viewed and signed digitally, with customized agreements for each individual depending on state licensing and network selection.
Get started with PACT
All of these improvements will contribute to a streamlined credentialing experience for providers and administrators alike. Stay tuned for more updates regarding PACT and Delta Dental’s new credentialing experience.
Video tutorials
Set up your PACT account
Recover your username and password
Creating and completing an application
Navigating the PACT dashboard