Shiloh Industries

Welcome to Delta Dental!

You will find access to everything you need to manage your dental plan benefits right here. Visit anytime—day or night—to access your personalized information.

If you have questions about your dental plan benefits, call Delta Dental at 800-524-0149, Monday—Friday 8:30 a.m.–8 p.m. ET. 

 

Find a dentist

dentist iconFinding a Delta Dental participating dentist near you is fast and easy. Download our flyer to learn more or start your search here.

Please note: When searching for a dentist, be sure to select Delta Dental PPO™ or Delta Dental Premier® as your plan.

 

Member Portal—Your benefits 24/7

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Member Portal is designed to give you 24/7 access to important information regarding your dental benefits.

Use this secure online tool to learn about your dental plan, review claims, find a dentist near you, and more. 

Get started today!

  1. Visit www.memberportal.com.
  2. Click the Sign up! link.
  3. Complete the required fields and follow the on-screen instructions to register as a 
    new user.

NOTE: You will need the subscriber’s ID (the person whose name is on the benefit package). The member ID is an assigned number unique to the subscriber. In many cases, the member ID is the same as the subscriber’s Social Security number.

  1. Select your own user name and password to access the site.
NOTE: Member Portal has replaced Consumer Toolkit. If you currently have a Consumer Toolkit account, your username and password for Consumer Toolkit will work for Member Portal. Upon logging in, we will ask you to update your security questions, phone number and email address. This information will ensure you are able to access your account in the future if you forget your username or password.

 

Benefits information

Benefits iconView the benefits included in your Delta Dental PPO™ (Point-of-Service) dental plan.

 

Maximum carryover

Delta Dental PPO Dentist Delta Dental Premier Dentist,
Nonparticipating Dentist
If at least one Covered Service is applied toward your Maximum Payment in a Benefit Year and the total Benefit paid does not exceed $500.00 in that Benefit Year, up to $350.00 will carry over to the next Benefit Year's Maximum Payment. This carryover amount will accumulate from one Benefit Year to the next. but will not exceed $1,000.00. This will be added to your annual maximum for an aggregate maximum not to exceed $2,000. If no Covered Services are paid during a Benefit Year, all accumulated carryover amounts from previous Benefit Years will be forfeited.  If at least one Covered Service is applied toward your Maximum Payment in a Benefit Year and the total Benefit paid does not exceed $500.00 in that Benefit Year, up to 
$250.00 will carry over to the next Benefit Year's Maximum Payment. This carryover amount will accumulate from one Benefit Year to the next, but will not exceed $1,000.00. This will be added to your annual maximum for an aggregate maximum not to exceed $2,000. If no Covered Services are paid during a Benefit Year, all accumulated carryover amounts from previous Benefit Years will be forfeited. 

 

 

Print your own member ID card

id card iconTo print an ID card, you will need to log in to the Member Portal. Once logged in, you will see your member ID card displayed on the screen. Use your browser's print function to print as many copies as desired.

 

Understanding your benefits

Question mark iconMaximize your benefits by learning about pre-treatment estimates, coordination of benefits, staying in network, and more!

 

LifeSmile® Wellness

Good oral health habits are important to overall health. Visit the LifeSmile Wellness section of our website to read oral health articles, download materials and watch Delta Dental's video series.

Oral health is important for your overall health

Healthy teeth iconBecause many diseases can cause specific signs and symptoms in and around the mouth and jaw, dentists see clues that may point to critical health issues. As a result, increasing numbers of dentists are urging their patients to seek medical tests that seem unrelated to their dental checkups.

Did you know? More than 120 signs and symptoms of nondental disease can now be detected through a routine oral exam.1 Regular dental checkups are more important than ever, not only for oral health, but for overall health, too. Your retirement system's dental plan provides coverage for exams and cleanings twice per calendar year.

1 Little, James W., Falace, Donald A., Miller, Craig S., & Rhodus, Nelson L. (2013). Dental Management  of the Medically Compromised Patient (8th ed.). St. Louis, MO: Mosby Elsevier.

 

Download the mobile app

The Delta Dental mobile app makes it easy for you to get the most out of your dental plan anytime, anywhere. Visit the App Store (Apple) or Google Play (Android) and search for Delta Dental to download and install the app. Members can access secure information for themselves or covered dependents.

 

Take me to the rest of Delta Dental

Use the Delta Dental website to learn more about oral health and wellness, search for a dentist, access Member Portal, read about what Delta Dental is doing in your community, and more.